Want to learn more about automation, systems, email and more? I have FREE training videos for agents, get started by clicking here.
Long Customer Call Wait Times? Stop Waiting! GETHUMAN. Do you hate the repetitive hold music you get when you call customer service? Count me in as well! Apart from that, the time you spend just to get through a representative can really hurt your schedule. The average wait time can be anywhere between 2 minutes up to hours! It is one of life’s inconveniencies that nobody wants to be a part of.
Well, now you don’t have to spend so much time on the phone with this cool new app - GetHuman. What does it do? For one, it can give you the phone numbers of a ton of companies with a little more information about customer service hours, the average real-time hold time and best time to call. The other thing it can do is it allows you to input your concern and all you need to do is just wait for a callback as soon as a customer service representative is available to reach back to you. That simple. No more waiting on the line with the fear of being disconnected or getting transferred to different departments prolonging your agony.
The app is free to download for Apple and Android users. You can also access the web version and get the same experience at www.GetHuman.com.
If you want to go on and dig deeper, we are so excited to let you know that we have an Agent Membership Site on topics JUST like this to help you grow and keep your business. Check it out here.